Terms & Conditions

By placing an order on our website you are bound by the following terms and conditions: 

All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund We reserve the right to terminate or suspend the supply of any goods displayed within its website in the event of; Products out of stock, service web site maintenance work, updating content or for any other reason it deems fit in order to maintain and or improve the service and facilities offered.  We reserve the right to implement this procedure at any time and without prior notice.

Prices are based in Pounds Sterling. 
We will endeavour to ensure that incorrect prices are corrected as soon as possible once discovered or notified.
We reserve the right to change the prices of the goods displayed within the website at any time.
Applicable delivery charges are also displayed within the website.

Your Order for Products constitutes a contractual offer and your acceptance of the terms and conditions. No contract comes into effect until we accept your Order.
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be confirmed on our part, unless you have been notified that we have not accepted or you have cancelled your order prior to dispatch  

We reserve the right to refuse to accept an order:
-Where goods are not available;
-We can not obtain authorisation for your payment;
-Under the age of 18
-Pricing or product description error
-Contravening the terms and condition herein

If any item you have chosen is unavailable, we will contact you via telephone or your email, informing of the options that are available to you.

Any discount is not available in conjunction with any other discounts or special offers, unless specifically stated.

Payment must be made before Product/s are dispatched. We reserve the right to withhold the Product/s and/or terminate this Agreement if the amount due is not received from you in full, on time and cleared funds.

Your card will be debited from your account before the dispatch of your purchase.  In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

By placing an order on this website indicates that you accept these Terms regardless of whether or not you choose to register with us or order from us. If you do not accept these Terms, we will not be held liable.


We will arrange for the Products to be delivered to the address indicated by you in your Order submitted from the website.
We will use reasonable endeavours to deliver the Products ordered within 14 days (normal UK delivery expected 3-5 days).  If, due to exceptional circumstances to the fault of 3rd parties and or carrier, the Product/s will be delivered within 21 days of receipt of payment related to Royal Mail T&C's.
PayPal; when paying via PayPal, allow up to 5 working days for funds to clear from PayPal into our account on receipt of funds the items will be dispatched.
It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address / information, we are not obliged to re-send the order to the correct address at our expense.
We cannot cancel any orders once they have been dispatched. Any orders refused on delivery or orders returned to us due to incorrect address details will incur a redelivery/return fee.
We can not be held responsible for third parties signing for your package in your absence if said package/s go missing thereafter.


The quantity of any consignment of Products as recorded by us upon dispatch from our distribution centre shall be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary;
We will make all necessary investigations on your behalf with the respective carrier to track and discover the location of the product/s were possible. This will not infer liability. Liability of us for non-delivery of the Products shall be limited to replacing the Product/s within a reasonable time or issuing a credit note for the product/s in question.


Faulty Products must be returned within 14 days of receipt. In the event that a product is damaged or faulty, we will dispatch your replacement item (subject to availability) once we receive the return with a copy of the invoice,. Postage will be refunded at the standard rate any other forms of postage will be at your expense. Alternatively, if no replacement is available, we will issue a full refund for said product/s or a credit note. Product/s that were purchased and delivered with a promotional Free Gift, must be returned with that Free Gift to receive a full refund for the original item purchased.
If you wish to cancel your order:
  i.  Notify us by email or via the contact page before we have dispatched the goods to you; or
If the products have already been dispatched to you and you feel that it is not suitable for your needs and/or no longer wanted;
  i.  Notify us by email or via the contact page to register your intention. You can return goods you have ordered from us for any reason at any time within 14 days of  receipt for a refund, exchange or credit note providing the goods are returned to us new, unused and in a re-saleable condition in the original packaging together with a copy of the invoice. A refund will only cover for the cost of the product and will not cover the postage charge. We reserve the right to charge for re-packaging if damaged. The costs of returning goods to us shall be your responsibility. Product/s that were purchased and delivered with a promotional Free Gift, must be returned with that Free Gift to receive a full refund for the original item purchased. We reserve the right to offer a credit only for a return if deemed necessary by us.

Return Address:

Price excluding postage will be refunded if the item is returned unused within fourteen working days of receipt.
Please note that returned parcels remain the customer’s responsibility until safely received by us. You will be responsible for the costs of returning the goods to us unless we delivered the items to you in error or the item is verified as faulty under the consumer rights directive, second class current Royal Mail rates will be used as refund for return delivery.

On receipt of the product/s the refund payment will be made back to the account the item/s were paid from and within 2 working days once condition has been accepted.

Management reserve the right to delete accounts that are deemed as commiting fraudulent/suspicious activities, making false accusations to achieve a full refund and inform the necessary authorities.


To register with us you must be over eighteen years of age.
Each registration is for a single user only. For security we do not permit you to share your user name and password with any other person nor with multiple users on a network.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions


During registration you will have to enter a user ID and password to make the purchase. You must keep your  user ID and password confidential at all times, and must not disclose the password or permit anyone else to use your details. If you think that any username or password has become known by someone not authorised to use it, or if any password is being or is likely to be used in an unauthorised way, it is your responsibility to inform us immediately. If any of the information you give to us when you opened the account has changed, including any changes to your payment details, you must inform us as soon as possible to update accordingly.

Any breach of any of these terms by anyone to whom you disclose intentionally or unintentionally the password/s will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms of use. 

Management reserve the right to close the account; if it remains dormant for 6 months or if continued problems accessing the account either technical on either part, disputed access, unauthorised access, if the customer refuses to abide by the Terms & Conditions and/or is disruptive in nature, or otherwise deemed by the management as no longer required.


We reserve the right to revise these terms and conditions at any time. You are advised each time you use the website to review the then current terms and conditions, because they are binding on you when using the website facilities. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. By continuing to access or use our website you will be deemed to accept all such variations to our server.


When you place orders or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent.
Your details will be stored on a computer according to the terms of the Data Protection Act 1984.
Personal or other information the Customer provides or we hold (whether or not under this Agreement) may be used by us, our employees, our affiliated partners and/or our Agreement to; (a) identify the Customer when telephone enquiries are made by the Customer or for and on the Customer’s behalf; (b) help administer any accounts, services and products provided by us, now or in the future; (c) provide marketing analysis and statistical information; (d) help us to detect fraud or loss; and (e) contact the Customer by any means (including but not limited to mail, email, telephone or SMS messaging) about other services and products offered by us and affiliated partners.
We may also disclose the Customer’s information to: (i) ) third parties for the purpose of providing the services requested, or where legitimately required for regulatory and legal purposes or proceedings.
In connection with this Agreement, we may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies and they will retain a copy of the search. Information from the Customer’s Agreement application and the payment details of the Customer’s online account may be recorded with one or more of these agencies and may be shared with other organisations to help for fraud prevention purposes.
These Terms and Conditions are in conjunction with our Privacy Policy.


While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance, repair, upgrade the contents or functionality of the website or for reasons beyond our control.


Links to third party websites on our  Website are provided solely for your convenience and we are not responsible for these or their content or availability. We therefore do not endorse or make any representations regarding them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to us, you do so entirely at your own risk.


While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy of the material within this site. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material or information supplied may be out of date, and we make no commitment to update such material.


We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility Subject to the terms and Conditions contained herein we will not be liable for any direct, indirect or consequential loss that may cause without limitation, loss of profits, loss of business, depletion of goodwill, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods or connected in any way to business interruption, in connection with this Website in any way or in connection with the use, inability to use, or the result of the use of this Website.
The information  and content provided by us and contained within the website should not be interpreted or deemed a substitute for medical advice and is for the purpose of general knowledge only.


These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.


We warrant to you that any Product you purchase through the Site will be of satisfactory quality as described.
You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as designated in this Agreement.


A person who is not a party to this Agreement has no right under the Agreements (Rights of Third Parties) Act 1999 to enforce any term of this Agreement, but this does not affect any right or remedy of a third party which exists or is available apart from under that Act.


Images of Products on the Site are for illustrative purposes; actual Products may differ slightly from such images.
No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.

If one or more provisions of this Agreement are held to be unenforceable under applicable law, such provision shall be excluded from this Agreement and the balance of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its own terms.


The Products will be at your risk from the time of delivery. Ownership of the Products will remain the property of this company until payment is made in full all sums due in respect of the Products (including delivery charges).


We shall not be responsible for any delay or failure to carry out our responsibilities under this Agreement for reasons beyond our reasonable control, including for example acts of God, exceptionally severe weather, industrial disputes, failure or shortage of power supplies, act of terrorism or riot, war, default or failure of a third party (including any telecommunications network operator or service provider) or their telecommunications systems or government actions.